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Outlook Setup Guide

Contents

Introduction

This guide supports Office 365, 2019 and 2016. This also supports Office 2013 and 2010 but the layout will be slightly different.



Adding a new email address - Method One

Outlook should let you sign straight in to your account. This is the easiest method for getting your account up and running, so please try this method first. If this doesn't work for you, try our manual account setup guide by scrolling past this guide.

Signing straight in

1. Open up Outlook and go to File in the top left.  

2. Click on Add Account.



3. Enter your email address in the text box and press Connect.



4. Choose either IMAP or POP3 depending on what you prefer to use. If you are not sure which one to choose, check out our guide here. 



5. Enter your password for your account and press Connect.



6. Your account is now added successfully. Click Done or enter another email address if you would like to add another account.



7. Your emails should now start to load into your Outlook inbox. Outlook will also send you a test email to make sure everything is working.



Enjoy!





Manually configuring a new account

When following the steps above you might be presented with the following page:



In this case, follow the instructions below:

1. Press Change Account settings.

2. Make sure these details match with the ones below (they should already be pre filled).
  • Server (Incoming and Outgoing) - mail.secure.aluminati.net
  • IMAP Incoming Port - 993
  • POP3 Incoming Port - 995
  • Outgoing Port - 465
  • Encryption method - SSL/TLS
3. Press Next.

4. It will ask you to confirm your Password. Please double check this. If you are not sure, login to your account online first to check to see if your password is working. Hit Connect when you are happy.


5. You should now successfully connect to your account. Hit done to be brought to your emails.







Adding a new email address - Method Two

If the first method isn't working for you, please follow this method instead:

1. Open up Outlook and go to File in the top left.



2. Go to Info > Account settings (doesn't matter which account) > Manage profiles



3. Choose Email Accounts...



3. Select New...



4. Enter The following:

  • Your Name: This can be anything as it is used to Identify your account
  • Email address: Your full email address
  • Password: Your accounts password
  • Retype Password: Your accounts password again
Hit Next and it should start to auto configure your account.



Once this is done, it should say your email account is set up. Close all the windows and go to your inbox on the side on the main window. You should see your emails and folders start to appear. Your account is now set up!





Update an existing email

1. Open Outlook and go to File.

 

2. Make sure you select the email account you would like to edit from the dropdown first.



3. Select Account Settings > Server Settings.



4. You can now proceed to update your server setting on your account. Update them to match the following:

Incoming

  • Username - Your full email address
  • Password - The password for your email address
  • Server - mail.secure.aluminati.net
  • IMAP Incoming Port - 993
  • POP3 Incoming Port - 995
  • Encryption method - SSL/TLS
Outgoing

  • Server - mail.secure.aluminati.net
  • Outgoing Port - 465
  • Encryption method - SSL/TLS
  • My outgoing (SMTP) server requires authentication - Checked with Use same settings... selected
5. Select Next when you are happy.

6. Your account is now updated. Hit Done and your account should be up and running.







If you still unable to connect to your account, or you have a different issue, please contact our Support Team at help@aluminati.net

Please be aware that the IT Support Team will only be able to offer limited support in regards to problems with third party software, such as Outlook. Our support team will always try to help the best they can, but in some cases they may need to refer you to the support team of the software in question. If you are unsure if we can help with your query, please contact us anyway and we will be happy to point you in the right direction if needed.