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Spam/Phishing Emails

We are aware of an increased number of different spam/phishing emails being targeted at Cantab.net users.
 
These emails often include some kind of warning such as a security issue, change in service or problem with your account. They then request you click on a link to resolve the issue or update your account. 
 
These are not legitimate emails from the university or the support team which manages your Cantab.net emails service.
 
Please do not follow any of the instructions or click the link in these emails
 
If you have not followed any of the instructions or clicked on a link in these emails, please feel free to delete the email. If you have, as a precaution, we recommend you immediatly change your password and run a virus scan on your device.
 
Should you need any support please contact our helpdesk team at help@aluminati.net who will be happy to help.
 
You can also check our guide on identifying scam and phishing emails here: https://www.cantab.net/content/help/help.php?showarticle=6232.
 
Please be assured that our system administrators are constantly working on preventing such emails as part of their ongoing email security efforts.
 
If you are ever unsure about the legitimacy of an email, please contact our helpdesk at help@aluminati.net who will be happy to check it for you.

Originally Written: 24-Oct-2024 14:19, Last Updated: 24-Oct-2024 15:19

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